We endeavour to source quality raw materials that ensure that our products do not cause discomfort to customers.
Our customers receive a quality product upon purchase that passes production standards.
We partner with brands that ensure due diligence in the creation and production of products and services, and do not compromise on quality.
Our standards of quality are not limited to production. We source high quality packaging and work with trusted logistics partners to ensure a smooth delivery of our products to our customers.
We are committed to making processes as easy as possible for the people we work with and inturn, our customers and brand partners.
Ultimately, everything we do must ensure that the product is delivered to the customer with utmost ease.
This includes but is not limited to follow up calls in the event of anticipated delays, unboxing the product with ease, checkin calls for refills, etc.
We value good and timely communication with all parties providing all the necessary information to customers, suppliers and partners to help them make informed decisions.
We are solution oriented meaning that we are proactive about solving any challenges that arise, while seeking assistance where we cannot do it ourselves. We also try our best to make recommendations to our customers if what they need is not something we offer.
We value a positive attitude towards all the stakeholders we work with. We are highly organised and detail oriented.
We ensure that we have good working knowledge of our product range in order to enable the customer to make a decision about what best suits them.
We also value timely response to customer queries within the channels available.
Sheena Kokunda is a passionate product developer who works with organisations whose goal is to improve existing technologies and discover information technology-driven solutions to address challenges in different key economic sectors.
It was not until she started her career that she recognized that many young professionals like herself did not prioritise self care, which has been evidenced to increase productivity in the workplace.
As someone who has always been deliberate about self care practices, this is what drives her to continuously create products for self care, while curating a platform for career driven professionals to explore and interact with African brands that foster self care habits.